Effective Date: January 9, 2025
Last Updated: January 9, 2025
Introduction
Winik LLC (“we,” “our,” or “us”) operates the website winik.io (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our roof consulting services.
By using our Site or services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our Site or services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Request a roof inspection or consultation
- Fill out contact forms on our Site
- Call or email us
- Subscribe to our newsletter or updates
This may include:
- Name
- Email address
- Phone number
- Property address
- Insurance company name (if you request claim assistance)
- Photos of your roof or property (if you provide them)
- Any other information you choose to share with us
Information Automatically Collected
When you visit our Site, we automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages you visit and time spent on each page
- Referring website or search engine
- Date and time of your visit
Cookies and Tracking
We use cookies and similar technologies to improve your experience and analyze Site usage. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may limit some Site functionality.
We may use:
- Essential cookies: Required for basic Site functions
- Analytics cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
- Marketing cookies: Track your activity across websites for advertising purposes
How We Use Your Information
We use collected information to:
- Provide Services: Schedule inspections, prepare reports, and provide roof consulting services
- Communicate: Respond to inquiries, send appointment reminders, and provide customer support
- Insurance Assistance: Communicate with insurance companies on your behalf (only with your authorization)
- Improve Our Site: Analyze usage patterns and optimize user experience
- Marketing: Send information about our services, special offers, or educational content (you can opt out anytime)
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
- Business Operations: Maintain records, prevent fraud, and protect our rights
How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share your information in these limited circumstances:
Service Providers
We work with third-party companies that help us operate our business, including:
- Website hosting providers
- Email service providers
- Payment processors (if applicable)
- Analytics providers (e.g., Google Analytics)
- Customer relationship management (CRM) software providers
These providers are contractually required to protect your information and use it only for the services they provide to us.
Roofing Contractors
If you request it, we may share your contact information and inspection details with vetted roofing contractors to provide repair estimates or perform work. We only share information necessary to fulfill your request.
Insurance Companies
With your explicit authorization, we may communicate with your insurance company and share inspection reports, photos, and documentation to support your insurance claim.
Legal Requirements
We may disclose your information if required by law or to:
- Comply with court orders, subpoenas, or legal processes
- Respond to government or regulatory requests
- Protect our legal rights, property, or safety
- Prevent fraud or illegal activity
- Enforce our Terms of Service
Business Transfers
If Winik LLC is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. You will be notified of any such change via email or prominent notice on our Site.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Limited employee access to personal information
- Regular security assessments
However, no method of electronic storage or internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
Access and Correction
You have the right to:
- Request a copy of the personal information we hold about you
- Correct inaccurate or incomplete information
- Update your contact preferences
Deletion
You may request deletion of your personal information, subject to legal retention requirements. Note that deleting your information may prevent us from providing certain services.
Opt-Out of Marketing
You can opt out of marketing communications by:
- Clicking “unsubscribe” in any marketing email
- Contacting us at info@winik.io
Note: Even if you opt out of marketing, we may still send service-related communications (e.g., appointment confirmations).
Cookie Preferences
You can manage cookie preferences through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block all cookies (may limit Site functionality)
To exercise any of these rights, contact us using the information below.
Third-Party Links
Our Site may contain links to third-party websites (e.g., insurance companies, roofing manufacturers). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child under 18, we will delete it immediately.
State-Specific Privacy Rights
California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
We do not sell personal information.
Colorado Residents (CPA)
Colorado residents have rights under the Colorado Privacy Act, including:
- Right to confirm whether we process your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to delete personal data
- Right to obtain a copy of personal data you provided
- Right to opt out of targeted advertising, sale of personal data, or profiling
European Union Residents (GDPR)
If you are located in the EU, you have rights under the General Data Protection Regulation (GDPR), including:
- Right to access, rectify, or erase your personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with your local data protection authority
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Material changes will be communicated via:
- Prominent notice on our Site
- Email notification (if you have provided your email)
Your continued use of our Site or services after changes take effect constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Winik LLC
828 N. Spruce Street
Colorado Springs, CO 80905
Email: info@winik.io
Phone: (719) 210-8699
This Privacy Policy was last updated on January 9, 2025.